Company file

Who owns MDLIVE (Evernorth)?

A telehealth platform, including virtual therapy and psychiatry, that Cigna uses to route its members to behavioral care.

Ownership

Owned by Evernorth, The Cigna Group's health-services arm, which completed the acquisition in April 2021.

Insurer ties

The same corporate family sets Cigna's behavioral rates, performs utilization management through Evernorth Behavioral Health, and owns this delivery platform. Cigna's CEO has described using MDLIVE to match Cigna members to therapists.

Timeline

• April 2021Evernorth completes the MDLIVE acquisition. verified source
• January 2023Cigna's CEO describes the MDLIVE platform matching patients to therapists for Cigna members. verified source
• June 2024Evernorth Behavioral Health's provider guide documents it performing utilization management, prior authorization, and clinical review for Cigna members while the same parent owns the MDLIVE delivery platform. verified source

Items marked verified cite primary or press sources. Items marked community-reported summarize public clinician accounts and are presented as reports, with links; they are claims, and corrections are welcome through the submission form.