Platform rate page
What BetterHelp pays therapists
BetterHelp, a Teladoc subsidiary, pays on a stepped hourly ladder that community reports place near $30/hr at the start, capping at $70/hr, with sessions paid for 45 minutes and $10 no-show payments. Effective per-session pay lands near $25-30. The FTC settled with BetterHelp for $7.8M in 2023 over sharing client health data with advertisers.
Reported rates: the single report was $30 (1 report, all CPTs pooled · updated 2026-09-27)
All 1 BetterHelp reports
| Payer | St | License | CPT | Rate | Effective | Note / source |
|---|---|---|---|---|---|---|
| Self-pay (platform) | — | — | 90834 (45 min) | $30 | May 2026 | Effective per-session pay. Stepped hourly ladder starts near $30/hr and caps at $70/hr; sessions pay for 45 minutes; no-shows pay $10. source |
Recent changes and reports: The 2025 privacy-policy update permitting collection and sharing of client messages, worksheets, and transcribed audio.
Ownership, funding, and a sourced incident timeline: who owns BetterHelp.
Questions therapists ask about BetterHelp
What should I watch for with BetterHelp?
The 2025 privacy-policy update permitting collection and sharing of client messages, worksheets, and transcribed audio.
All figures are community reports with sources linked; self-reported and unverified. Updated as new reports clear moderation.